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Saturday, February 9, 2008

Dear Vinyl Siding Associates

Dear Vinyl Siding Associates,

I appreciate you taking the time to come out to my home to give me a free estimate. I realize that you lose out on time and gas costs to make the trip and I want to respect that. I've listened as you've given me estimates, fees, and other essential information, thank you.

But after an hour, I've grown tired of the same old thing over and over. Believe me, we heard the exact same drivel coming out of the last associate who came to visit with his 'quote'. Let me see if I have it covered:

We know you get what you pay for.

We know you are licensed and bonded and perform this service for thousands of people each year, without a upset consumer in sight.

We know you'll see if you can nip and tweak the costs here and there to get our business.

We've heard this from you, from others and I'm sure we will hear this again. But somehow you sitting at our table, repeating yourself over and over, trying to make a sale really makes me want to find another company to use.

I asked for a quote, not a sales person. And while I realize the two go somewhat hand in hand you are dealing with a person that hates solicitors in the worst way. Just because I've invited you into my home doesn't mean I've given you the right to treat me as if I'm stupid and must be told again and again why I should chose your company. So thank you for coming out. We'll get back to you in the event your quote is the best we receive and the options look good for us.

And for the associate who said, "if you go to car lot and only look at sticker costs on buying a car, you'll never walk out with a good one". This simply isn't true. This is exactly how we got our minivan. It's called doing research, making a budget and sticking to it. We like to plan ahead like that.

Sincerely,

A Disgruntled Potential Client

1 comments:

My Own Woman said...

Jaime
Thank you for visiting my blog today and thank you for leading me to that poem written by my daughter. More than you realize, I needed to read that poem tonight after a long day at work. Thank you again.